FAQs

FAQ

You can contact our technical support through a number of channels. Feel free to call us at 8002945907. You can also send us an email for any kind of support at support@globaltechsquad.com.  Or visit Contact Us page and fill the query page to contact us. We will assist you within 24 hours.

We don’t much information from you.  Just jot down your system information like: manufacturing date of system, Operating system you are using, Configuration of the system etc. And the issue you are facing from it. Our certified technical experts are always available to help you.

We provide numerous ways to provide support to our clients. You can get the remote support or if needed, we also offer support via phone. Feel free to contact us by any means. Our experts will serve you as per your convenience.

If you have a maintenance agreement with us, you need to call us using your registered phone number. Your call will be directed to our warranty department through our servers. The department professional will let you know the status of your agreement and whatever information you require!

You can pay as it is feasible to you. We accept the following modes of Payment:

Credit Card

Debit Card

E-Cheques, or

Contact our billing team for more options

Our professionals are highly skilled and trained in their job. Most of the issues are resolved between 60-90 minutes. It may vary on the type of issue. Some critical issues may take more than expected. We have No Fix No Pay policy. You don’t have to pay if our experts are unable to solve your issue.

To renew your subscription with us, contact our billing department via phone. Our billing department will solve your service subscription related query. You can renew it and pay for it by calling this department.

We have a well established technical team of experts to provide support to a number of devices. We offer support to different platforms and devices like support for computers, browsers, Printers, anti-Virus, routers and many more. Please refer our Services section to know more about the support we provide for different devices.